Integrated Booking System
Designed a seamless booking system allowing customers to select their starting point, destination, travel time, and check real-time bus availability in one place.


The existing website lacked intuitive navigation, making it difficult for users to explore and interact with the platform comfortably and efficiently.
The site failed to effectively connect users to the services offered, creating a disconnect between customer needs and available ride-sharing options.
Maplebus lacked a unified platform that could consolidate all their ride-sharing services into a single, seamless customer experience.
Customers had no easy way to freely browse and select their preferred type of service, restricting personalization and overall satisfaction.


Designed a seamless booking system allowing customers to select their starting point, destination, travel time, and check real-time bus availability in one place.
Built a transparent fare calculation feature enabling customers to view the full cost of their journey upfront before confirming their booking.
Introduced a dedicated submission system for parcel deliveries, giving customers a straightforward way to arrange and manage their shipment requests.
Developed a structured submission flow for chartered rides, allowing customers to easily request and customize group or private transportation services.
Implemented a user profile management system with built-in guidelines, empowering customers to manage their accounts and preferences independently.


Consolidated all ride-sharing services into a single, unified platform, giving customers effortless access to every service Maplebus offers in one place.
Customers gained full freedom to choose their preferred services, routes, and schedules, significantly improving personalization and overall satisfaction.
Integrated customer support directly into the platform, ensuring users could quickly resolve issues and access guidance without leaving the website.
A well-structured and intuitive interface eliminated friction across all touchpoints, making the entire journey from browsing to booking smooth and efficient.




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