There's no shortage of online shops in Bangladesh. The hard part is knowing which one to trust with your money for the thing you actually need.
A phone, a week of groceries, a face serum and a sofa carry different risks, and the right place to buy each one is rarely the same site. A big marketplace can be perfect for a phone case and a poor choice for an expensive laptop. A brand's own store is the safest place for a Panjabi, and no help at all if you also need rice and detergent.
So this guide groups 67 active Bangladeshi ecommerce sites by what you want to buy. For each one, you'll find what kind of business it is, what it sells, what its own published policies say about payment, delivery, returns and warranty, what technology its website runs on, and what to check before you order.
How the list is ordered. Stores are numbered 1 to 67 and, within each category, ordered by estimated website traffic (Semrush, then Ahrefs). Stores without traffic data follow alphabetically. This reflects reach, not quality.
Quick Finder: Where to Shop for What You Need
| If you want to buy... | Section | Stores covered |
|---|---|---|
| A bit of everything | General Marketplaces | Cartup, Daraz, Othoba |
| Weekly groceries and household items | Groceries | Chaldal, Foodpanda and Pandamart, Meena Bazar Online, Shwapno, Unimart |
| Organic or specialty food | Organic and Specialty Food | Falaq Food, Ghorer Bazar, Khaas Food, Naturo |
| A phone, smartwatch or earbuds | Phones and Gadgets | Apple Gadgets, Dazzle, Gadget & Gear, Motion View, Pickaboo, Rio International, Sumash Tech |
| A laptop, desktop or PC parts | Computers | Computer Mania, Computer Village, PC House, PCB Store, Ryans, Star Tech, Techland BD |
| A TV, fridge or AC | TVs, Fridges and ACs | Best Electronics, Jamuna Electronics, Singer, Sony Rangs, Vision, Walton |
| Clothes | Clothing and Fashion | Aarong, Cats Eye, Easy Fashion, Ecstasy, Fabrilife, Gentle Park, Kay Kraft, Le Reve, Richman, Sailor, Turaag Active, Yellow |
| Shoes | Shoes | Apex4u, Bata |
| Skincare, makeup or perfume | Beauty | BanglaShoppers, Beauty Booth, Ohsogo, Shajgoj, Sundora |
| Medicine | Medicine | Arogga, MedEasy |
| Books | Books | Baatighar, Boibazar, PBS Book Shop, Rokomari |
| Furniture | Furniture | 99Grid, Hatil, Nadia, Navana, Regal |
| Something used | Used and Refurbished | Bikroy, Nexthand, Swap |
| Office supplies in bulk | Office Supplies | Sindabad |
| A product not sold locally | Buying from Abroad | Ubuy Bangladesh |
Three Things to Know Before You Shop
A marketplace is not a store. On Daraz, thousands of independent sellers list products, so the seller matters almost as much as the platform. A retailer such as Star Tech sells its own stock, and a brand store such as Aarong sells directly to you (D2C).
Cash on delivery protects your money, not your return. Many stores expect you to inspect the item while the delivery person is still at your door.
Warranty depends on where you buy. The same phone can carry a brand warranty in one shop and only a shop warranty in another, so read the invoice.
How Online Shopping Works in Bangladesh Today
Market size estimates vary. ECDB estimates ecommerce revenue at about US$6 billion in 2025; a ResearchAndMarkets databook puts the B2C market at US$7.41 billion in 2025, reaching US$9.65 billion by 2029.
Shopping happens on phones. About 80 percent of ecommerce volume came from mobile devices in 2024, according to payments research.
Payment is flexible. Most stores take cash on delivery, bKash, Nagad and cards, and many electronics stores offer EMI. Couriers such as Steadfast, Pathao, RedX and Paperfly handle much of the delivery outside Dhaka.
Trust took a hit, and rules followed. After the collapse of Evaly and other shops, the government made the Digital Business Identity (DBID) system mandatory. The Digital Commerce Operational Guidelines 2021 also require marketplaces to display return policies, delivery method and delivery time, and to appoint a compliance officer who handles complaints and works with the Directorate of National Consumers' Right Protection (DNCRP). The safety section near the end shows how to use these rules.
How We Chose and Checked These Stores
We started with more than 80 candidates from existing lists, search results and August 2026 Semrush and Ahrefs data. Each store had to be active, sell to consumers in Bangladesh, and publish enough contact and policy information to judge it.
For each store, we read its own pages on payment, delivery, returns, refunds and warranty, plus app listings, news coverage and public reviews. We did not place test orders.
About the traffic estimates. Some profiles show an “Estimated traffic” line. Both Semrush and Ahrefs estimate monthly organic search visits, not total website traffic. Their estimates use different methodologies, so they aren't directly comparable and don't include in-app shopping activity. We use these estimates only to order stores within each category, as described above. A store without this line simply wasn't included in the data we used.
About customer feedback. Unhappy customers post more than satisfied ones, and many review pages are years old, so we describe patterns only when we saw them repeated.
About the "Built with" lines. We checked each store's public page code and server headers for signs of its platform, framework, and hosting. These are external observations, not statements from the stores, and a site's back end is often hidden, so treat them as a guide.
Disclosure: Notionhive designs and builds ecommerce websites. It built Gentle Park, one of the stores listed here, as noted in that store’s profile. No store paid for inclusion or placement.
"Not verified" means we couldn't find or load that store's published terms. It doesn't mean the store has no policy. Policies change often, so confirm current terms on the store's site before paying.
General Marketplaces
Use these when your list spans several categories. For anything expensive, prefer official stores and well rated sellers.
1. Daraz

Website: daraz.com.bd
Estimated traffic: about 48.8 million monthly visits (Semrush, August 2026); about 3.6 million monthly organic search visits (Ahrefs, August 2026)
Built with: React front end on Alibaba Group infrastructure (Tengine server, Alibaba CDN)
The largest general marketplace in Bangladesh by reach, selling almost every category. Most listings come from independent sellers; DarazMall is for brands and official stores.
- Returns: damaged, defective, wrong or incomplete items must be reported within 14 days under the main policy, but a FAQ page says 7, so act within 7 to be safe.
- Change of mind: not accepted for phones, tablets or beauty products; accepted for most clothing and shoes if unworn with tags (not for non DarazMall overseas items).
- Refunds: 4 to 5 working days for bKash and bank deposit, 1 to 2 for vouchers.
- Feedback: mixed; Trustpilot complaints repeat around delayed refunds, wrong items and hard to reach agents.
Before you order: prefer DarazMall for expensive items and check whether the item ships from overseas.
2. Othoba

Website: othoba.com
Estimated traffic: about 7.4 million monthly visits (Semrush, August 2026)
Built with: nopCommerce (ASP.NET), jQuery, Cloudflare
Launched in 2015 and linked to the PRAN-RFL Group, Othoba sells groceries, electronics, fashion, beauty, furniture, baby care and more, from RFL and outside vendors.
- Returns are narrow: report missing, wrong or defective items by handing the package back to the delivery agent. Once accepted, Othoba says it can't take claims. RFL products can't be returned after receipt, grocery replacements need a request within 24 hours, and the buyer pays return courier charges.
- Refunds: 1 to 10 working days for prepaid out of stock orders; gateway fees apply if you cancel a prepaid order, and EMI fees are deducted.
- Delivery: same or next day only for selected vendors in Dhaka, on orders confirmed before 10 am. Support: 09613800800, 9 AM to 10 PM.
Before you order: open and inspect the package in front of the delivery person. That's effectively your return window.
3. Cartup

Website: cartup.com
Built with: Next.js (React), Cloudflare
A newer multi category marketplace with outside sellers, covering fashion, electronics, groceries, beauty, and home and living. Its App Store listing claims next day delivery in Dhaka (Cartup Picks and Cartup Fast), accepts cards, bKash, Nagad and Upay, and offers returns on eligible items within 7 days. Its office is at Rahman Regnum Centre, Tejgaon, hotline +8809613444455; the website and app list different support hours.
What customers say. Cartup's Trustpilot page showed 3.1 out of 5 from only 8 reviews when we checked. Late 2025 reviews praise Cartup Fast delivery, the app and order notifications; May 2026 reviews describe confirmed orders that never shipped, seller cancellations and hard to get refunds. That's too small a sample to call a trend.
Suits: Dhaka shoppers who want fast marketplace delivery and are comfortable with a newer platform. Before you order: check the seller and whether your item is return eligible.
Groceries and Daily Essentials
For groceries, three details decide how happy you'll be: how long you have to report a problem (often a day or less for fresh food), whether refunds go to an in app balance, and whether your area is covered. Planned delivery services suit a weekly shop; fast delivery suits a few top up items.
4. Shwapno

Website: shwapno.com
Estimated traffic: about 2.9 million monthly visits (Semrush, August 2026)
Built with: Next.js (React), Cloudflare
ACI's supermarket chain, selling online since 2017, with around 300 outlets across 58 districts as of March 2023. Its app lists over 10,000 items, and its website lists online delivery in Dhaka, Chattogram, Cumilla and Sylhet. All orders go through Shwapno's own delivery team, quoted times are estimates, and the delivery charge isn't refunded for late orders. You can refuse a partial order before delivery for a refund. The return conditions sit on a separate policy page.
Before you order: read that return page and check expiry dates on arrival.
5. Chaldal

Website: chaldal.com
Estimated traffic: about 1.7 million monthly visits (Semrush, August 2026)
Built with: React with a Node.js (Express) server, Cloudflare
Chaldal has run online grocery delivery for more than a decade from its own warehouses (the dark store model), selling groceries, fresh food, household and baby products with time slot delivery. It has served Dhaka, Narayanganj, Chattogram, Jashore, Khulna, Sylhet and Rajshahi, but check that your area is still covered.
Important: Chaldal is struggling with a severe financial crisis.
In March 2026, The Business Standard reported a severe liquidity crisis. Staff at its Jashore customer service hub protested after three to four months of unpaid salaries, the workforce had been cut from about 3,300 to about 2,200, and the company sought around Tk 40 crore in state support.
- Payment: cash on delivery, card and bKash.
- Returns: 7 days for most unopened packaged goods, 1 day for perishables; a few health items aren't returnable.
- Refunds: go to Chaldal Balance by default, spendable only on Chaldal. Ask support first if you want money back elsewhere.
- Fees: some items carry a handling fee, and a help page mentions Tk 39 delivery on orders under Tk 300.
Chaldal said the dispute was resolved in March, but a September 2026 report by the World Socialist Web Site, a political news outlet, said wage delays had returned in Jashore. Until this is clearly resolved, pay cash on delivery, keep your Chaldal Balance low and avoid large advance orders.
6. Foodpanda and Pandamart

Website: foodpanda.com.bd
Built with: React with a Node.js (Express) server, Cloudflare
Foodpanda's grocery service, Pandamart, runs its own dark stores with over 7,000 products (according to one of its founders, speaking to The Business Standard) and advertises delivery in as little as 30 minutes. "foodpanda shops" adds partner stores, which have included Unimart.
- Cancellations are strict: a refund is possible only before the vendor accepts the order, and late cancellations can remove cash on delivery for future orders.
- Refunds: go to a Foodpanda Refund Balance first, which you can move back to your original payment method.
- Payment: card or cash on delivery.
Before you order: check your cart carefully. Once accepted, you can't cancel for a refund.
7. Meena Bazar Online

Website: meenabazaronline.com
Built with: Angular 15, Nginx
The online arm of the Meena Bazar supermarket chain. Returns are possible only on the same day and only for defective products. Perishables such as vegetables, meat, fish, eggs, milk and rice are final once accepted, and the store isn't liable for claims after the delivery person leaves. If you cancel an order paid by bKash or SSLCommerz, cashback is deducted from the refund. Support: 09678666111, 9 am to 9 pm.
Before you order: be home to check every item at the door, and make sure you're on meenabazaronline.com, not an unrelated Indian "Meena Bazaar" site.
8. Unimart

Website: unimart.online
Built with: Flutter web app, Nginx
United Group's supermarket chain, open since 2013. Its locations include Gulshan 2 (the original hypermarket), Dhanmondi, Wari, Gulshan 1, Sylhet, Centrepoint near the airport and, since 2026, Uttara. Its online store launched with courier Paperfly, at first covering about 5 km around Gulshan and Dhanmondi, with cash on delivery, bKash, card and store pickup. Coverage has likely changed as branches opened, so check your address. We found too little public feedback on its online orders to describe.
Suits: shoppers near a Unimart branch who want imported and premium groceries, with pickup as a backup.
Organic and Specialty Food
These stores sell items like honey, ghee, mustard oil, dates and nuts. The biggest risk here is a copycat website using a brand's name, so type the address yourself or use a bookmark.
9. Falaq Food

Website: falaqfood.com
Built with: Angular with server rendering (Express), Cloudflare
Falaq Food sells honey, dates, dry foods, nuts and seeds, pickles, masala, ghee and tea. It lists an office at Bosila Future Town, Mohammadpur, Dhaka, and a DNCC trade license number on its site. Hotline: 09613821489.
- Returns: notify within 3 days of receipt with proof of the fault, and return the item in its original packaging.
- Refunds: 7 to 10 business days after approval, or you can choose a replacement.
We found no independent public feedback to describe. Before you order: photograph the product when it arrives, since you'll need proof for any claim.
10. Ghorer Bazar

Website: ghorerbazar.com
Built with: getCommerce store platform (PHP), jQuery, Cloudflare
Sells mustard oil, ghee, honey, dates, chia seeds and nuts across Bangladesh. The Business Standard (January 2024) names Jamshed Mojumdar and Md Nazmus Sakib as founders. Hotline 09642922922; WhatsApp +8801321208940.
- Delivery: Tk 70 in Dhaka and Chattogram city (about 72 hours), Tk 130 elsewhere (about 4 working days); Dhaka express for Tk 100.
- Returns: within 3 days for damaged, defective or wrong items, unused in original packaging.
- Refunds: 1 to 3 working days to bKash or Nagad (cash on delivery orders too); 7 to 15 for cards.
Copycat warning: several sites copy its name and descriptions, one with a fake phone number. Don't confuse it with Ghorebazar (ghorebazar.com), a separate Dhaka grocery shop.
Before you order: type ghorerbazar.com yourself and check the phone number matches.
11. Khaas Food

Website: khaasfood.com
Built with: Next.js (React) front end with WordPress behind it, Cloudflare
An organic and natural food retailer selling staples, honey, oils, spices and dates.
- Returns: 7 days for quality, price or validity problems with proof of purchase; 48 hours for perishables. You get a replacement or your money back.
- Refunds: to mobile banking or card in 5 to 7 business days, based on the price you paid.
- Delivery: same day where possible, otherwise within 24 hours; an older directory listing describes home delivery in Dhaka and Chattogram with courier delivery elsewhere. Orders over 15 kg delivered above the second floor without a lift cost an extra Tk 10 per 5 kg.
Before you order: confirm you're on khaasfood.com; we found a similarly named site copying its refund text.
12. Naturo

Website: naturobd.com
Built with: Next.js (React), hosted on Vercel
Started in 2022, Naturo sells honey (including Sundarbans varieties), mustard oil, ghee, dates, nuts, herbal powders, miswak and superfoods, and offers free Unani (hakim) consultations. Its office and display center are at Noor Tower, Kawran Bazar, Dhaka, and it says every batch is lab tested. Customer care: 09678812525.
- Delivery: 1 to 3 working days in Dhaka city, 2 to 5 in other districts.
- Returns: wrong, damaged, short weight or near expiry items (under a month left) are refunded in full even if opened. Change of mind is allowed within 48 hours with the seal intact, at your courier cost.
- Refunds: 3 to 5 working days to bKash, Nagad or bank; 7 to 14 for cards.
We found no independent reviews yet. Suits: shoppers who want natural honey and pantry staples with a generous return policy.
Phones, Gadgets and Accessories
Phones are expensive, easy to fake, and an unregistered phone can be cut off from mobile networks. A shop's name says nothing about its link to a brand; the warranty on the invoice does.
13. Apple Gadgets

Website: applegadgetsbd.com
Estimated traffic: about 12.9 million monthly visits (Semrush, August 2026); about 1.6 million monthly organic search visits (Ahrefs, August 2026)
Built with: Next.js (React), Cloudflare
Despite the name, this is not Apple. It's a Bangladeshi retail chain selling phones, laptops, watches, audio and appliances from Apple, Samsung and many other brands, through outlets, its website and hotline.
- Refunds: advance payments are not fully refundable. If the store fails to deliver, it refunds in 3 to 10 working days (up to 14 for SSL gateway payments).
- Faults: report courier delivered defects the same day or within 24 hours, without using the product (+8809613048048, 10 am to 6 pm).
Before you order: get the warranty type written on the invoice.
14. Dazzle

Website: dazzle.com.bd
Estimated traffic: about 9.6 million monthly visits (Semrush, August 2026); about 1.7 million monthly organic search visits (Ahrefs, August 2026)
Built with: Next.js (React), Cloudflare
A multi brand phone and gadget retailer with more than nine outlets, including Jamuna Future Park and Bashundhara City in Dhaka and Finlay Square in Chattogram. It says it is an authorized retailer for Apple, Samsung, Sony, Xiaomi, OnePlus and Motorola, that every product carries official warranty, and that it sells no used or grey market units. Hotline: 09638001122.
- Payment: bKash (a 1% charge may apply), SSL gateway or bank transfer. Cash on delivery needs a small advance to confirm the order.
- Delivery: nationwide; it advises recording an unboxing video in front of the delivery agent.
- Returns: its refund page didn't load for us, so terms are not verified.
Suits: buyers who want official warranty units and store pickup.
15. Pickaboo

Website: pickaboo.com
Estimated traffic: about 3.6 million monthly visits (Semrush, August 2026)
Built with: Next.js (React), Nginx
Founded in 2016 and run by Silver Water Technologies Bangladesh, Pickaboo sells phones, electronics, appliances and computing products.
- Returns: call within 3 calendar days of delivery with the invoice; after that, only warranty applies.
- Warranty: for official warranty claims, Pickaboo says it collects the product, gets it serviced by the brand and returns it free.
- Payment: online, bKash, cash or card on delivery, and 0% EMI, with countrywide delivery.
- Feedback: mixed; Trustpilot praise for quick delivery sits alongside complaints about refused returns.
16. Gadget & Gear

Website: gadgetandgear.com
Estimated traffic: about 2.7 million monthly visits (Semrush, August 2026); about 585,000 monthly organic search visits (Ahrefs, August 2026)
Built with: Next.js (React) front end with WordPress content, Cloudflare
Founded in 2011 as a single shop, Gadget & Gear now lists 22 outlets across Dhaka, Chattogram and Sylhet. It describes itself as an Apple Authorized Reseller, and its Gadget Studio store at bti Landmark, Gulshan Avenue, appears in Apple's own store locator. Beyond Apple it sells phones, audio, wearables, cameras, networking and gaming gear.
- Warranty: varies by product and is shown on each product page.
- Payment and delivery: EMI through partner banks on eligible items, with nationwide delivery.
- Returns: the return page didn't load its text, so terms are not verified.
Suits: Apple buyers who want an authorized channel with many outlets.
17. Motion View

Website: motionview.com.bd
Estimated traffic: about 744,000 monthly visits (Semrush, August 2026)
Built with: Next.js (React), Cloudflare
An importer and distributor of "eco products" (smartwatches, earbuds, chargers, power banks, smart home devices), naming itself official distributor for Xiaomi, Amazfit, OnePlus, Haylou, Honor, Samsung and Realme. All products carry manufacturer warranty only; you need proof of purchase and pay return shipping for warranty service, and physical or liquid damage voids it. Refunds take 7 to 15 working days.
18. Rio International

Website: riointernational.com.bd
Built with: getCommerce store platform (PHP), jQuery
A reseller of iPhone, Samsung, Pixel, Xiaomi, Motorola and other phones, plus gadgets and power stations, with branches at Bashundhara City and Jamuna Future Park. Hotline: 09644600600. It offers EMI and an app.
- Returns: start within 72 hours with a raw, uncut unboxing video. Used and campaign items aren't eligible, and quality checks take 3 to 7 business days.
- Replacement: 10 days for manufacturing defects, excluding physical or water damage and unauthorized software.
- Refunds: to your original payment method in 7 to 15 working days; you pay return shipping unless it's a manufacturing defect.
Before you order: ask whether the unit is official or unofficial, and start recording before you open the box.
19. Sumash Tech

Website: sumashtech.com
Built with: Nuxt (Vue), Cloudflare
Sumash Tech started in January 2016 and has outlets at Bashundhara City, Jamuna Future Park, Mirpur and Uttara. It sells both official and unofficial phones, laptops, TVs, ACs and appliances, plus a used device section and a PC builder, and runs a service center called Sumash Care. It offers a 7 day replacement for a valid reason, cash on delivery, cards and installments, with delivery across Bangladesh. Hotline: 09678664664.
Before you order: since it sells both official and unofficial units, confirm which one you're buying and check the IMEI before paying.
Official vs Unofficial Phones
Official phones come through legal import or local manufacturing, usually with brand warranty at authorized service centers. Unofficial (grey market) phones are often cheaper but typically carry only a shop warranty.
The BTRC's National Equipment Identity Register (NEIR) detects unregistered unofficial handsets on mobile networks, and they can be disconnected. A phone brought from abroad must be specially registered within 30 days of entering Bangladesh.
Check before you pay: dial *#06# on the phone to get its IMEI, then send KYD followed by the IMEI to 16002, or check at neir.btrc.gov.bd. Ask the shop who handles warranty and what happens if the phone is dead on arrival.
Computers, Laptops and PC Parts
Most computer shops share similar rules: check items before leaving the shop, report online delivery faults fast (often within 24 hours), and expect no returns for compatibility problems or change of mind. The real differences are branches, warranty handling and reporting windows.
20. Star Tech

Website: startech.com.bd
Estimated traffic: about 43.8 million monthly visits (Semrush, August 2026); about 1.4 million monthly organic search visits (Ahrefs, August 2026)
Built with: customized OpenCart (PHP), Cloudflare
Established in 2007, Star Tech says it has 20 outlets in seven cities, selling custom PCs, laptops, phones, servers and Apple products. Hotline: 16793.
- Returns: report online order defects within 24 hours with the box intact and no scratches; replacement by delivery costs Tk 200 in Dhaka. No returns for incompatibility, change of mind or software.
- Refunds: 3 to 10 working days, with a charge on wallet, gateway and card refunds; any cashback is deducted.
- Feedback: Trustpilot showed 2.0 out of 5 from 59 reviews in October 2026, with repeated complaints about order delays, slow warranty repairs and inconsistent support, and praise for authentic products and branch staff.
Before you order: ask how long warranty service usually takes.
21. Techland BD

Website: techlandbd.com
Estimated traffic: about 7.6 million monthly visits (Semrush, August 2026)
Built with: Laravel (PHP), jQuery, Cloudflare
A computer and parts retailer since 2016, with a service center and RMA desk at Computer City Center, New Elephant Road. Hotline: 09613828201. If a product arrives defective, don't open it or remove stickers; if you have, a video is essential. Refunds take 10 to 15 working days with payment fees deducted, and change of mind isn't accepted. You pay return shipping for warranty service.
Before you order: record an unboxing video and only prepay if you're certain.
22. Computer Mania

Website: computermania.com.bd
Estimated traffic: about 1.2 million monthly visits (Semrush, August 2026)
Built with: WordPress with WooCommerce and Elementor, SSLCommerz, Cloudflare
Selling laptops, including gaming laptops and MacBooks, plus components since 2011, with branches on Panthapath and at Jamuna Future Park in Dhaka, and in Chattogram and Rajshahi. Hotline: 09613660044.
- Returns: report online order faults within 24 hours; replacement by delivery costs Tk 200 in Dhaka. No returns for compatibility, change of mind or software.
- Refunds: 3 to 10 working days, with a fee for bKash and card refunds.
- Warranty: only where printed on the invoice.
23. PC House

Website: pchouse.com.bd
Estimated traffic: about 746,000 monthly visits (Semrush, August 2026)
Built with: OpenCart on OpenLiteSpeed, SSLCommerz, Cloudflare
A component specialist since 2009 with a branch at Multiplan Center, New Elephant Road, and a PC Builder tool. Products carry manufacturer warranty only, you pay return shipping for warranty service, and physical damage voids coverage, including CPUs with bent pins or burns from installation.
Before you order: if you're not confident installing a CPU, ask about in store assembly.
24. Computer Village

Website: computervillage.com.bd
Built with: OpenCart (PHP 8.3), SSLCommerz, Cloudflare
Computer Village says it has served customers for more than 25 years. A 2022 industry roundup counted seven outlets and described it as an authorized seller for HP, Dell, ASUS and Intel. It sells laptops, desktops, components, printers, networking, security and server gear, and TVs, plus pre owned laptops with a 15 day warranty, and has a PC builder. Hotline: 09613605905. A homepage notice asks customers to call and confirm price and stock before ordering, because IT prices are volatile. Return terms not verified.
Suits: offices and buyers who want authorized brand laptops and printers. Before you order: confirm the price and stock by phone first.
25. PCB Store

Website: pcbstore.com.bd
Built with: Next.js (React), SSLCommerz, Cloudflare
Despite the name, PCB Store sells complete computers, not circuit boards: budget PCs, gaming rigs, AI workstations and servers, plus laptops and components, with nationwide delivery. Its return page asks you to test items in store, report manufacturing defects quickly after online delivery, and return the full box with no physical damage to qualify for replacement.
Before you order: get the warranty for each component of a prebuilt PC in writing.
26. Ryans Computers

Website: ryans.com
Built with: Laravel (PHP), jQuery, Cloudflare
A technology retailer since 2000 that calls itself the largest computer store chain in Bangladesh. It delivers to all 64 districts, free inside Dhaka and Chattogram cities, with EMI and cash on delivery. You can claim warranty at any Ryans branch.
- Returns: unopened products with seals intact must reach a branch within 24 hours of delivery; no returns for incompatibility.
- Refunds: exchange first, otherwise a refund within 7 business days. Hotline: 16810.
- Warranty: only if declared on the Ryans invoice.
TVs, Fridges and ACs
Buying from the brand or its distributor usually means the seller also services the product. Returns after delivery are rare, so check for dents, missing parts and that the unit powers on before you sign.
27. Walton

Website: waltonbd.com (also waltonplaza.com.bd and waltondigitech.com)
Estimated traffic: about 4.9 million monthly visits to waltonbd.com (Semrush, August 2026)
Built with: OpenCart (PHP), jQuery, Cloudflare
A Bangladeshi electronics maker founded in 1977, with more than 1,000 Walton Plaza stores. Helpline: 16267 (7 am to 11 pm). Each Walton site has its own terms.
- Appliances (eplaza): you can refuse a carriable product at the door for a Tk 100 charge. Once accepted, there's no return, only warranty. Undelivered order refunds take up to 15 working days for cards and 7 for mobile banking.
- Computers (Walton Digi-Tech): report problems within 24 hours; refunds need a request within 3 working days with the seal intact.
28. Singer Bangladesh

Website: singerbd.com
Estimated traffic: about 893,000 monthly visits (Semrush, August 2026)
Built with: Next.js (React)
Singer traces its history in Bangladesh to 1905; Turkey's Arçelik became majority owner in 2019. It has about 405 outlets and sells TVs, ACs, fridges, washing machines, laptops and furniture, including Beko and Samsung, with hire purchase and financing. Company figures cited on Wikipedia show a net loss for 2025.
- Returns: 3 days from purchase for damaged, incomplete or wrong items; after that, warranty applies. Campaign items marked non returnable are excluded.
- Support: 16482 or 09606600600.
29. Best Electronics

Website: bestelectronics.com.bd
Built with: WordPress with WooCommerce and Elementor (PHP 8.3)
A Dhaka based multi brand appliance retailer with showrooms nationwide, selling Toshiba (since 2013), Samsung, LG, Whirlpool, Hisense, TCL, Sony, Panasonic and Haier. Helpline: 09606111777.
- Returns: only for a manufacturing defect found at delivery, as an exchange; no change of mind returns.
- Refunds: within 7 working days, only if no replacement is in stock.
- Delivery: 3 to 5 working days in cities, 7 to 10 in remote areas; free only on selected products. Installation at delivery or within 48 hours, charges may apply.
30. Jamuna Electronics

Website: estorejamuna.com
Built with: Laravel (PHP), jQuery, SSLCommerz, Cloudflare
The online store of Jamuna Electronics and Automobiles Ltd, part of Jamuna Group, selling fridges, freezers, ACs, TVs, fans, motorcycles and kitchen appliances. It runs an installment site called Sohoj Kisti and a store locator, and takes payment through SSLCommerz. Phone: +8809613333666.
- Returns: replacement only, for a wrong product, manufacturing defect or damage reported within 48 hours of delivery.
- Refunds: the policy says no refund once payment is received.
Before you order: be sure of the model before paying, and inspect the product the day it arrives.
31. Sony Rangs

Website: shop.rangs.com.bd
Built with: Next.js (React), Nginx on Ubuntu
The online shop of Rangs Electronics, which describes itself as the official distributor of Sony, LG and Kelvinator in Bangladesh, selling TVs, fridges, ACs, cameras and ovens. Rangs Electronics dates to 1983. Its online store opened in March 2020, and in 2022 The Business Standard reported 95 company showrooms, more than 500 dealer showrooms and 65+ service centers, with free home delivery, installation and after sales service for online orders. The shop's policy pages load dynamically, so current payment, delivery and return terms are not verified.
Suits: buyers who want genuine Sony or LG products with a distributor's service network. Before you order: confirm the warranty period and whether installation is still free.
32. Vision

Website: vision.com.bd
Built with: Next.js (React), Nginx
Vision Electronics is an RFL Group brand that began in 2013 and makes its products at three factories in Narsingdi, Habiganj and Ghorashal. It sells TVs (including Google TV models), ACs, fridges, washing machines, fans, kitchen appliances and CCTV. RFL lists 450+ exclusive showrooms, 400+ Vision Emporium outlets, 40+ service centers and 300+ service engineers. Toll free: 08007777777. We found only a general terms page online, so return and delivery terms are not verified.
Suits: budget conscious households, especially outside Dhaka, where a nearby service center matters.
Clothing and Fashion
Brand sites remove the risk of fakes, but most Bangladeshi fashion brands offer exchanges or store credit, not cash refunds, and sale items are usually excluded.
33. Aarong

Website: aarong.com
Estimated traffic: about 1.4 million monthly visits (Semrush, August 2026)
Built with: Next.js (React)
BRAC's lifestyle retailer for handcrafted clothing, décor, jewelry and gifts, online since 2014 with nationwide delivery (3 to 4 business days in Dhaka for BDT 80, 4 to 7 outside for BDT 100). You can exchange online orders within 30 days at any outlet or by courier, unused with tags and the invoice. Defects and wrong items must be reported within 7 days. Refunds are never in cash, discounted items are excluded, and Aarong Jewellery has its own policy.
34. Cats Eye

Website: catseye.com.bd
Built with: Magento, jQuery, Cloudflare
Founded in 1980 by Sayeed Siddiqui Rumi and Ashrafun Siddiqui Dora, Cats Eye sells menswear plus women's and kids' lines, with a formal label called Monsoon Rain.
- Exchanges: within 7 days at any store with the receipt, for size or faulty items, for equal or higher value. No cash refunds and no exchanges on discounted items.
- Delivery: 2 to 5 business days nationwide; Tk 70 in Dhaka, Tk 130 outside, free over Tk 3,000.
35. Easy Fashion

Website: easyfashion.com.bd
Built with: WordPress with WooCommerce and Elementor, Cloudflare
Founded in 2009 and based in Malibagh, Dhaka, Easy Fashion sells everyday clothing for men, women and juniors. Exchanges work at any branch with the memo. Its policy page says 10 days in one line and 15 in another, so treat 10 as safe. Washed, ironed, altered and some discounted items can't be exchanged.
36. Ecstasy

Website: ecstasybd.com
Built with: custom PHP 8.3 site with jQuery, Nginx
Founded in 1997, with a Banani flagship. It accepts SSLCommerz, bKash, Nagad and cash on delivery, and delivers nationwide via Pathao. You get 3 days to exchange a size or report a defect, one exchange only, and no money back: faulty items become online credit. Discounted products are excluded.
37. Fabrilife

Website: fabrilife.com
Built with: Laravel (PHP), jQuery, SSLCommerz
Tees, polos, hoodies and custom printed apparel. Delivery is 24 to 48 hours in Dhaka (Tk 60) and 48 to 96 hours outside (Tk 100). Its return page says 7 days but its terms say 3, so treat 3 days as your limit. Refunds take 7 to 10 working days if a replacement is out of stock. Hotline: +8809677666888.
38. Gentle Park

Website: gentlepark.com
Built with: Next.js (React) and Tailwind CSS, with a separate API back end, AWS storage and Cloudflare (built by Notionhive)
Disclosure: Notionhive, which publishes this guide, designed and built the Gentle Park website. This profile follows the same standards as every other store here.
Founded in September 2006, Gentle Park runs about 50 stores and sells menswear (shirts, polos, panjabi, denim), the women's line Sofira and the kids' line Pappa. Its head office is in Banani, Dhaka; contact ecommerce@gentlepark.com or +8801788999000.
- Returns: only for incorrect or faulty products, reported within 2 days of delivery with a mandatory unpacking video. Change of mind, color, size and style returns aren't accepted.
- Exchange or refund: a replacement, or an alternative or refund if out of stock; Gentle Park pays return shipping on faulty items.
- Delivery: charges shown at checkout, with courier tracking by SMS or email.
Before you order: check the size chart carefully, since size isn't a valid reason for an online return.
39. Kay Kraft

Website: kaykraft.com
Built with: WordPress with WooCommerce, Cloudflare
Founded in 1993 by Khalid Mahmood and Shahnaz Khan, Kay Kraft sells sarees, kurtis and festive wear made by rural craftspeople. Returns are accepted within 15 days of shipment, unworn and unwashed with tags. It notes that handloom pieces naturally vary, so irregular weaves aren't treated as defects.
40. Le Reve

Website: lerevecraze.com
Built with: Next.js (React) front end with WordPress behind it, Cloudflare
Fashion for men, women and children, with international shipping by DHL. Report fit or quality problems within 24 hours; damaged or defective items have 7 days and can be refunded. Lingerie, watches and accessories can't be returned, and sale items only if defective.
41. Richman

Website: richmanbd.com
Built with: WordPress with WooCommerce, LiteSpeed, SSLCommerz
Richman, founded around 2003 by Mohammad Junaid, belongs to Lubnan Trade Consortium and sells formal and casual menswear. Exchanges are allowed within 7 days for product or size issues, unused with invoice and tags, but not on discounted or promotional items. Delivery usually takes 4 to 5 working days, 7 to 10 during sales.
42. Sailor

Website: sailor.clothing
Built with: Next.js (React), SSLCommerz, Cloudflare
A sister concern of Epyllion Group, in business since 2015, selling ethnic, western and fusion clothing plus footwear, bags and décor. Contact Sailor within 24 hours of receipt (+8801777702000) for damage, defects or fit, or exchange at an outlet if stock allows. Non clothing items are exchangeable only for quality problems.
43. Turaag Active

Website: turaag.com
Built with: Shopify, SSLCommerz
Locally made activewear from Wave Riders Limited, a concern of Urmi Group, launched in November 2022.
- Exchanges: within 30 days with the cash memo, tags and barcode, once only, for equal or higher value. No cash refunds; discounted items, innerwear, socks and accessories are excluded.
- Delivery: Tk 70 in Dhaka (2 to 3 working days), Tk 90 near Dhaka, Tk 110 elsewhere (3 to 5 days).
44. Yellow

Website: yellowclothing.net
Built with: Shopify
Beximco's fashion brand, founded in 2004. It offers one of the most flexible windows here: free exchange of online purchases within 15 days, unused with tags, by email or at any Yellow store. Make sure you're on yellowclothing.net, since unrelated Yellow stores abroad have different rules.
Shoes
45. Apex4u

Website: apex4u.com
Estimated traffic: about 1.5 million monthly visits (Semrush, August 2026)
Built with: Next.js (React)
The online store of Apex footwear. Exchange unused items at any Apex store within 30 days with the invoice and box, for equal or higher value. No cash refunds and no exchanges on discounted items. Warehouse exchanges by courier can take up to 30 working days, so a store visit is faster.
46. Bata

Website: batabd.com
Estimated traffic: about 829,000 monthly visits (Semrush, August 2026)
Built with: Shopify
Check shoes at delivery and hand back anything damaged or wrong. Size exchanges are allowed within 7 days by calling 09666200300, but only for the same model. Policies on Bata sites in other countries don't apply here.
Beauty, Skincare and Fragrance
Authenticity worries are strongest here. Buy from the brand or an authorized retailer, check batch codes and expiry dates, inspect seals, don't treat a QR code alone as proof, and be wary of deep discounts on premium brands. Most stores won't take back opened products and want photo or video proof within about 3 days.
47. Shajgoj

Website: shop.shajgoj.com
Estimated traffic: about 2.2 million monthly visits (Semrush, August 2026)
Built with: Next.js (React), Cloudflare
A beauty content platform turned shop, selling makeup, skincare, fragrance and mother and baby products with closed box delivery. Complaints with a photo or video are valid for 3 days; beauty devices have a 15 day replacement guarantee. Used, swatched or opened products can't be returned. Hotline: +8809666737475.
48. Sundora

Website: sundora.com.bd
Estimated traffic: about 941,000 monthly visits (Semrush, August 2026)
Built with: Shopify, SSLCommerz
An omnichannel retailer of more than 150 international beauty and fragrance brands, launched in 2019, with its seventh store opened at Shanta Pinnacle, Tejgaon, in June 2026. Delivery costs Tk 75 in Dhaka, Tk 110 in the suburbs and Tk 150 outside, free over Tk 5,000; cash on delivery covers orders under Tk 1 lakh. Return terms not verified; test expensive fragrances in a store first.
49. BanglaShoppers

Website: banglashoppers.com
Built with: Magento, jQuery, Cloudflare
A cosmetics chain selling imported makeup, skincare, hair care and fragrance. Damaged items need video evidence for a free replacement or refund; exchanges need the product unopened within 3 days, at your shipping cost. Refunds take up to 7 business days, or 15 to 20 for cards. The homepage advertises a "7 days money back guarantee," but the detailed policy is stricter. Support: 09666 787 787.
50. Beauty Booth

Website: beautybooth.com.bd
Built with: Next.js (React), SSLCommerz, Cloudflare
Focused on Korean and international skincare, with a showroom as well as the website. Check the parcel in front of the delivery person; opened personal care items, broken seals and discounted items can't be returned. If you ordered the wrong item, you have 24 hours to request an exchange, unopened and at your shipping cost. Trustpilot showed 2.9 out of 5 from 12 reviews: 2024 reviews praise genuine products and fair prices, while a 2025 review alleges non genuine items.
51. Ohsogo

Website: ohsogo.com
Built with: Shopify, SSLCommerz
A beauty and personal care store launched in 2022 that calls itself a D2C brand curating international products; Singapore's Believe Pte Ltd invested US$8 million in 2022. Delivery costs Tk 70 in Dhaka and Tk 120 outside on small orders, and is free above Tk 1,299, usually in 2 to 3 days. Return terms not verified.
Medicine and Health
Opened medicines can't be returned, cold chain items like insulin have special limits, and online delivery isn't for emergencies. You can confirm a medicine's generic name and maker on Medex, a reference site.
52. Arogga

Website: arogga.com
Estimated traffic: about 762,000 monthly organic search visits (Ahrefs, August 2026)
Built with: Next.js (React), SSLCommerz, Cloudflare
An online pharmacy delivering to all 64 districts (12 to 48 hours in Dhaka, 1 to 5 days elsewhere), with prescription upload in the app or on WhatsApp. Unopened items can be returned within 7 days; refrigerated items can't. Eligible refunds take 1 to 7 days. A few recent Trustpilot reviews mention near expiry medicine, so check dates on arrival.
53. MedEasy

Website: medeasy.health
Built with: Next.js (React), Nginx, SSLCommerz
An online pharmacy and health platform founded in 2020, with doctor video consultations and home sample collection. Same day delivery in the Dhaka, Chattogram, Sylhet and Bogura city areas, 2 to 3 days elsewhere; minimum order 200 BDT. Intact medicines can be exchanged within 7 days, and if your doctor changes your prescription, it exchanges within 1 month with both prescriptions. Returns are credited to your next order, not paid in cash.
Books
Books are low risk online. The differences are catalog focus, physical stores and how refunds come back.
54. Baatighar

Website: baatighar.com
Built with: Odoo, SSLCommerz
A bookstore chain and publisher that opened in Chattogram in 2005, with stores in Chattogram, Dhaka, Sylhet and Rajshahi, about 300 published titles, and shipping across Bangladesh and abroad. Its "Happy Return" policy covers torn or missing page books, shipping damage and wrong or missing items; e-books aren't covered.
55. Boibazar

Website: boibazar.com
Built with: Laravel (PHP 7.4), jQuery, Cloudflare
An online bookstore sourcing from many sellers, so it lists new, academic and out of print titles. Returns are accepted within 2 days of delivery for torn, missing page or wrong books, unused; cash on delivery and shipping charges aren't refunded.
56. PBS Book Shop

Website: pbs.com.bd
Built with: Next.js (React) on Microsoft IIS with ASP.NET
The Business Standard describes PBS as a sister concern of Panjeree Publications. It opened in 2010 as what it called the country's first book café, with a store at 43 Shilpacharya Zainul Abedin Sarak, Shantinagar. It stocks world literature, nonfiction, imported English titles and academic materials, and imports out of stock titles on request. During the pandemic it promised same day delivery in Dhaka and up to three weeks elsewhere. Current return terms not verified.
Suits: students and readers of imported English and nonfiction titles. Before you order: confirm the edition for academic books.
57. Rokomari

Website: rokomari.com
Built with: Next.js (React), Cloudflare
Rokomari has sold books online since 2012. In 2023, The Business Standard reported more than 200,000 titles, over 2 million registered users and, citing e-CAB, about 75 percent of online book sales in Bangladesh. It also sells stationery, electronics and gifts, ships abroad, and has Android and iOS apps.
- Delivery and payment: a 2021 UNB roundup listed Tk 30 delivery, Tk 100 next day express, cash on delivery and online payment. Check current charges at checkout.
- Refunds: an older Trustpilot review says refunds come as Rokomari Balance, so expect store credit.
- Catalog limits: its policy excludes banned titles and books it judges to hurt religious sentiment.
What customers say. Trustpilot showed 2.3 out of 5 from 14 reviews, with repeated complaints about unresponsive support and slow refunds, and praise for fast Dhaka delivery.
Suits: readers who want the widest selection of Bangla books, including readers abroad.
Furniture
Furniture is large, costly and hard to return, so measure doorways and stairs, confirm floor delivery and assembly, inspect every piece before signing, and get custom orders in writing. Type brand addresses directly: we found imposter pages using Hatil's name and an unrelated regalfurnitures.com.
58. Regal Furniture

Website: regalfurniturebd.com
Estimated traffic: about 1.0 million monthly visits (Semrush, August 2026)
Built with: Nuxt (Vue), Nginx
A PRAN-RFL Group furniture brand. A 2022 industry profile counted more than 500 outlets, about 150 of them Regal Emporium stores, with eight depots; stocked items could be delivered within a day and others in 3 to 7 working days. It sells beds, sofas, dining sets, cupboards and office furniture, and has offered EMI at Regal Emporium. Online return terms not verified. Ignore the "30 day return" terms on the unrelated regalfurnitures.com.
Suits: budget conscious buyers, including outside Dhaka, where Regal's outlet network reaches.
59. 99Grid

Website: 99grid.com
Built with: Shopify
Trading as GRID Furniture since January 2021, it focuses on office and work furniture for corporate and home workspaces. Most products carry a 3 year service warranty and a 1 year replacement warranty, with free pickup and delivery during the replacement period.
60. Hatil

Website: hatil.com
Built with: Next.js (React) on Apache, Amazon Linux
A manufacturer since 1989 and a major exporter. It offers a 1 year warranty on manufacturing defects plus free delivery, installation and assembly. Returns within 3 days carry a 10% charge (exchanges 5%), not for fabric or upholstered pieces. Its FAQ promises a 0.5% per week penalty for late delivery.
61. Nadia Furniture

Website: nadiafurniture.com
Built with: Odoo (hosted on Odoo.sh)
A maker since 1991 of home and office furniture, kitchen cabinets and interiors, with 26 showrooms in a 2021 count.
- Warranty: 12 months free service for manufacturing faults (5 years on mattresses); glass, marble and granite excluded.
- Returns: within 3 days for wrong, defective or damaged items, with a 10% fee unless the error is Nadia's; customized, fabric and upholstered pieces excluded.
- Delivery: stocked items within 72 hours in Dhaka, up to 15 days elsewhere; made to order about 20 days.
62. Navana Furniture

Website: navanafurniture.com (showroom pages also at nfl.navana.com)
Built with: WordPress with WooCommerce, Nginx
A Navana Group company making furniture since 2002 at a 4.14 acre facility in Savar, with seven showrooms in Dhaka, Chattogram, Rajshahi and Khulna. It lists free delivery above Tk 20,000, EMI and customized sofas and chairs. Warranty terms aren't detailed and returns aren't stated; custom pieces are usually non returnable.
Used and Refurbished Items
A classifieds site connects you with a stranger; a recommerce store tests devices and sells them with its own guarantee. For any used phone, check the IMEI against NEIR, confirm it isn't locked to someone's iCloud or Google account, test the battery, cameras and charging, and get a receipt.
63. Bikroy

Website: bikroy.com
Estimated traffic: about 1.5 million monthly organic search visits (Ahrefs, August 2026)
Built with: Vue, Cloudflare
A classifieds site launched in 2012, owned by Jiji Africa since 2026, for vehicles, property, electronics, jobs and more. Never pay in advance, meet in a busy public place, and test everything before paying.
64. Nexthand

Website: nexthand.com
Built with: Nuxt (Vue), Cloudflare
Buys and sells tested used phones, laptops and consoles, especially Apple, with an outlet at Jamuna Future Park.
- Returns: within 72 hours, in the same condition with packaging and accessories.
- Warranty: a 15 day limited replacement warranty covers battery, camera and motherboard faults (not the display), claimed at the outlet; voided by physical, water or fire damage. Battery health is also covered for 30 days.
65. Swap

Website: swap.com.bd
Built with: Next.js (React), Nginx on Ubuntu
A recommerce platform founded in 2020 by Parvez Hossain that raised US$1.25 million in seed funding in 2021. You can buy, sell or exchange gadgets, and it offers doorstep collection when you sell. Its used phone listings advertise a 15 day replacement guarantee and 1 year service warranty; confirm these for your device. Swap is unrelated to the American site Swappa.
Suits: people who want a used phone with a store guarantee, or a quick trade in.
Office and Business Supplies
66. Sindabad

Website: sindabad.com
Built with: React with a Node.js (Express) server, Cloudflare
A B2B focused platform founded in 2016 for stationery, office supplies, computers, cleaning, electrical and factory items, serving over 450 corporate clients in Dhaka. It promises a full refund if you're not satisfied but doesn't state a window, so confirm before a large order. Phone: 01713150882.
Buying from Abroad
67. Ubuy Bangladesh

Website: ubuy.com.bd
Estimated traffic: about 1.9 million monthly visits (Semrush, August 2026)
Built with: custom platform with jQuery, Cloudflare
A cross border store shipping products from overseas warehouses. You're the importer of record and must provide any documents customs asks for. If actual duties exceed the checkout estimate, Ubuy says it pays the difference. Returns are only for wrong, damaged, defective or incomplete items (damage within 3 days, other issues within 7), and refunds exclude shipping, customs and fees. Phones bought abroad need NEIR registration within 30 days, and international warranties only help if the brand has a local service center.
What Powers These Stores
We checked the public code of all 67 sites. Here is what they run on:
| Platform or framework | Stores |
|---|---|
| Next.js (React) | 26 |
| Other React apps (Daraz, Chaldal, Foodpanda, Sindabad) | 4 |
| WordPress with WooCommerce | 6, plus 3 using WordPress behind Next.js |
| Shopify | 6 |
| Laravel (PHP), including 2 on getCommerce | 7 |
| OpenCart | 4 |
| Vue or Nuxt | 4 |
| Angular, Magento or Odoo | 2 each |
| Flutter, nopCommerce or custom builds | 4 |
Next.js is the most common choice, used by stores such as Arogga, Rokomari, Shwapno and Gentle Park. It renders pages on the server, which helps them load fast on phones and makes them easy for search engines to read. Many computer shops still run on OpenCart or Laravel, and fashion brands lean on Shopify and WooCommerce. SSLCommerz checkout code appeared on 16 sites.
Want a Website Like Gentle Park?
Build a modern, fast, and secure website with Next.js and React. Let Notionhive bring your next website or ecommerce project to life.
Discuss Your ProjectReturn Windows Compared
Return or exchange windows we could confirm from each store's own policies; refund methods are in each profile. Stores we couldn't confirm are left out.
| Store | Return or exchange window |
|---|---|
| Aarong | 30 days exchange; report problems within 7 |
| Apex4u | 30 days exchange at any store |
| Apple Gadgets | Report courier defects within 24 hours |
| Arogga | 7 days, unopened |
| BanglaShoppers | 3 days exchange, unopened |
| Bata | 7 days, same model size exchange |
| Best Electronics | Defect found at delivery, exchange only |
| Cartup | 7 days, eligible items |
| Cats Eye | 7 days at any store |
| Chaldal | 7 days packaged; 1 day perishables |
| Computer Mania | 24 hours to report online faults |
| Daraz | 14 days in policy (FAQ says 7) |
| Ecstasy | 3 days |
| Fabrilife | 3 days in terms (7 on policy page) |
| Gentle Park | 2 days, faulty or wrong only, unpacking video |
| Ghorer Bazar | 3 days |
| Falaq Food | Notify within 3 days |
| Hatil | 3 days (10% return, 5% exchange charge) |
| Jamuna Electronics | 48 hours, replacement only |
| Khaas Food | 7 days; 48 hours perishables |
| Le Reve | 24 hours fit; 7 days defects |
| MedEasy | 7 days exchange, intact |
| Meena Bazar Online | Same day, defective only |
| Nadia Furniture | 3 days, 10% fee unless Nadia's error |
| Naturo | 48 hours change of mind (sealed); defects anytime in window |
| Nexthand | 72 hours |
| Othoba | At delivery; 24 hours groceries |
| Pickaboo | 3 calendar days with invoice |
| Rio International | 72 hours with unboxing video |
| Ryans | 24 hours, unopened |
| Sailor | 24 hours to report |
| Singer | 3 days for damage or wrong items |
| Star Tech | 24 hours, box intact |
| Shajgoj | 3 days; 15 days beauty devices |
| Sumash Tech | 7 day replacement, valid reason |
| Techland | Report immediately, seal intact |
| Ubuy | 3 days damage; 7 days other |
| Turaag Active | 30 days exchange |
| Walton (eplaza) | Refuse at door only (Tk 100) |
| Yellow | 15 days free exchange |
The pattern: return windows here are short, often 24 hours to 3 days, and refunds often come back as store credit. Checking at the door matters more than almost anything else.
Nationwide delivery confirmed for Aarong, Arogga, Baatighar, Cats Eye, Dazzle, Ecstasy, Fabrilife, Gadget & Gear, Ghorer Bazar, MedEasy, Naturo, PCB Store, Pickaboo, Rokomari, Ryans and Sumash Tech. Cash on delivery confirmed for Chaldal, Ecstasy, Foodpanda, Pickaboo, Ryans, Sumash Tech and Sundora (Dazzle needs an advance). EMI or installments confirmed for Dazzle, Gadget & Gear, Jamuna Electronics, Navana Furniture, Othoba, Pickaboo, Rio International, Ryans, Singer and Sumash Tech.
Shop Safely: Checklist, Reviews, Facebook Shops and Complaints
Before you pay
- Is the store real? Type the address yourself, check for a physical address and working phone number, and look for a trade licence or DBID number.
- Are policies published? The 2021 Digital Commerce Operational Guidelines expect stores to show return policies, delivery method and delivery time. A store that hides them is a warning sign.
- Is the price realistic? Discounts far below market were the hallmark of the shops that collapsed. Check the regular price a few days before a sale.
- How are you paying? Cash on delivery limits risk. If you prepay, keep the transaction ID, and be careful with non refundable "booking money."
- Are you ready at delivery? Open the parcel on camera before paying or signing, and know your return window.
Reading reviews
Separate courier complaints from product complaints, look for repeated patterns, check dates, and on marketplaces read seller reviews with photos. Follow the news too: Chaldal's 2026 troubles appeared in reports about unpaid staff before they appeared in reviews.
Buying from Facebook shops
Facebook pages often lack return policies and seller ratings. A DBID or trade licence number is a good sign, not a guarantee. Avoid paying in full in advance, check the page's history and name changes, get return terms in writing, and screenshot the post, chat and payment.
When something goes wrong
- Contact the store with your order number, photos, unboxing video and invoice, and get a ticket number.
- Escalate and ask for the compliance officer that the 2021 Guidelines require marketplaces to appoint.
- Complain to DNCRP under the Consumer Rights Protection Act 2009: call 16121 or file free at dncrp.com (you'll need your mobile number and NID). A district DNCRP office advises filing within 30 days. If the business is fined, the complainant receives 25 percent of the fine.
- For fraud, also file a General Diary (GD) at your local police station.
What Happened to Evaly
Evaly launched in December 2018 and grew on extreme discounts, including cashback of up to 150 percent, paid in advance. Deliveries stalled, refunds didn't come, and on 16 September 2021 RAB arrested its CEO Mohammad Rassel and chairperson Shamima Nasrin. The company owed Tk 543 crore to customers and suppliers, and courts have since convicted the pair in several cases. Dhamaka, e-Orange, Qcoom.com, Alesha Mart and others also collapsed, prompting mandatory DBID registration.
Frequently Asked Questions
What is the biggest ecommerce site in Bangladesh?
Daraz is the largest general marketplace by reach and traffic. For electronics, medicine or branded clothing, a specialist store is often the better place to look.
Which online shopping site in Bangladesh is safest?
No single site is safest for everything. Brand stores and authorized retailers carry little risk of fakes; on marketplaces, choose official store sellers. Anywhere, read the return policy, pay on delivery when possible, and inspect before accepting.
Where can I buy an original iPhone online in Bangladesh?
Gadget & Gear describes itself as an Apple Authorized Reseller, and Dazzle says it is an authorized Apple retailer. Apple Gadgets, Pickaboo, Rio International and Star Tech also sell iPhones. Confirm the warranty type on the invoice and check the IMEI on NEIR before paying.
Where can I buy a TV, fridge or AC online?
Brand and distributor stores such as Walton, Singer, Sony Rangs, Vision and Jamuna Electronics, or multi brand retailers like Best Electronics. Inspect the unit at delivery, since returns afterward are rare.
Can I buy medicine online in Bangladesh?
Yes. Arogga and MedEasy deliver prescription and over the counter medicines after you upload a prescription. Check expiry dates on arrival.
Final Thoughts
Use a marketplace or grocery service for variety, an authorized retailer for expensive electronics, the brand's own store for clothing and beauty, and a licensed pharmacy for medicine. Read the return policy before paying, pay on delivery when you can, and open your order on camera. We recheck this guide regularly.
Sources
- Market and regulation: ECDB; ResearchAndMarkets (January 2026); Payments and Commerce Market Intelligence; Dhaka Tribune; Digital Commerce Operational Guidelines 2021; Consumer Rights Protection Act 2009; NEIR portal; DNCRP portal
- Chaldal and Evaly: The Business Standard, The Daily Star, Jagonews24, Future Startup, The Financial Express, Dhaka Tribune and World Socialist Web Site, 2021 to 2026
- Store background: The Business Standard, The Daily Star, Dhaka Tribune, UNB, The Financial Express, Business Inspection BD, RFL Group, Wikipedia
- Store policies and technology: each store's own policy pages and public page code, checked October 2026; Trustpilot and app stores where cited
About This Guide
This guide is written by Nazmul Hasan, Head of SEO at Notionhive, a digital agency specializing in website design and development, including ecommerce stores. Notionhive built gentlepark.com, which is featured in this guide. No store paid to be included or to influence its ranking or position.
The information in this guide has been compiled from publicly available online sources. We strive to keep the information accurate and up to date. If you notice any incorrect, outdated, or missing information about your business, please contact us so we can review and make the necessary corrections.


