Client Service Manager/Associate Manager

Notionhive Bangladesh Limited is looking for a Client Service Manager/Associate Manager who will be primarily responsible for the management of relationships with clients and will be ensuring the smooth production of campaigns – from briefing designers and copywriters to managing budgets and possibly a team of executives. 

Job type

Full time

Job responsibilities

  • Leading a team of interactive marketing professionals to create and implement digital marketing strategies for performance-based agency clients.
  • To plan and execute effective digital marketing campaigns.
  • Conducting market research and analyzing demographics, media usage, psychographic, and buying patterns to define the target audience and campaign requirements.
  • Developing advertising strategies and campaigns with marketing teams to most effectively reach the desired audience.
  • Having experience and relevant knowledge in digital marketing with a proven track record, including SEO/SMO, including Social Media platforms marketing, Facebook, Instagram, LinkedIn, Google Ad-Sense, Google AdWords, and YouTube marketing.
  • Provide creative ideas for content marketing. And also have keyword Analysis and content writing plans for Social platforms, especially for Facebook, YouTube.
  • Use Google Analytics, Google AdWords, Content readability test site, Keyword planner, and other relevant sites, drive traffic to company pages to increase brand awareness and lead generation.
  • Collect necessary marketing databases, email, social media advertising, and conduct advertising campaigns.
  • Ensure accurate and optimized information on company pages (Google, Facebook, etc.).
  • Sourcing and presenting audience data and advertising proposals to clients for feedback.
  • Managing budgets and monitoring campaign costs and ROI metrics.
  • Closely monitor and produce reports on the performances regularly.
  • Researches and analyzes new digital and social media trends to monitor the competitive online landscape.
  • Stay up to date with the latest technology and best practices.

Educational requirement:

  • Graduates from business background (preferably from Marketing).

Skills and experience 

  • Strong brand management skills and the ability to produce results within tight timeframes.
  • Significant experience in professional client relationship management.
  • Minimum of 3 years’ experience in a digital marketing agency is a must.
  • Excellent communication skills; able to communicate verbally, orally, and visually with diverse customers who possess varying levels of technical proficiencies.
  • Demonstrated supervisory, delegation and strong mentorship skills
  • Keen attention to detail and budgetary restraints.
  • Full awareness of creative processes and techniques – mainly digital platforms.
  • An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering, and positive attitude.
  • Ability to manage social media platforms extensively.
  • Project management experience and the ability to prioritize tasks.
  • The ability to think outside of the box and be creative.
  • Enthusiasm for digital and traditional marketing.
  • Accuracy and attention to detail.

Bonus skills

  • Basic use of Photoshop and Illustrator.
  • Ability to make high-quality presentation slides.
  • Fast typing skills.
  • Being able to identify aesthetically pleasing designs.
  • Working knowledge of Google Analytics, Google AdWords.
  • A background in advertising and/or design.

Job benefits

  • Group Life Insurance & Hospitalization Insurance (after probation period).
  • Festival Bonus: 2.
  • Salary Review: Yearly.
  • Free breakfast, lunch and evening snacks.
  • Opportunity to work in a young, dynamic and fun environment with one of the best teams in the country.
  • Opportunity to learn immensely in a short period of time.
  • Console Gaming, and more!

Job details

  • Work days: Sunday to Thursday (5 Days)
  • Work Hours: 10:30 am – 06:30 pm
  • Break: 01 hour
  • Office Location: Uttara
  • Salary: Negotiable
  • The selected candidate will be recruited for a 3 months probation period. The incumbent’s permanent position will be confirmed after the end of the probation period. 

Application deadline

  • December 15, 2021 (Preference will be given to those who will apply early).